Saturday, October 11, 2008
   

OAKS at a Glance
OAKS Logo
 
 
 


OAKS System Availability (Hours of Operation)

As the OAKS project continues to expand, and new elements are rolled out, OAKS hours of availability will increase. Below is a chart to assist OAKS users in understanding the hours of operation for various parts of the system. Please check back often for system availability updates.


Day
OAKS System Availability
ePay and eBenefits
Time and Labor
(T & L)
EPM
HCM
(core access)
FIN
(core access)
Payroll
Processing Week
(non-payday week)
Mon - Thurs
Up 22 hours except
7pm - 9pm
3am - 7pm
7am - 7pm
3am - 7pm
Fri
(non-payday)
ePay Unavailable - - - - - - - -
eBenefits Available until 7pm
Unavailable
7am - 7pm
3am - 7pm
read only
Sat
Unavailable
Unavailable
Unavailable
Unavailable
Sun
Unavailable
Unavailable
Unavailable
Unavailable
Non-Payroll Processing Week
(payday week)		 Mon - Thurs
Up 22 hours except
7pm - 9pm
3am - 7pm
7am - 7pm
3am - 7pm
Fri (payday)
Up 22 hours except
7pm - 9pm
3am - 7pm
7am - 7pm
3am - 7pm
Sat
Up 22 hours except
4pm - 6pm
3am - 7pm
7am - 4pm
3am - 7pm
Sun
Unavailable
Unavailable
Unavailable
Unavailable
Day
OAKS System Availability
FIN
(core access)
Payroll
Processing Week
(non-payday week)
Mon & Wed
7am - 5pm
Tue & Thur
7am - 7pm
Fri (non-payday)
7am - 5pm
Sat
Unavailable
Sun
Unavailable
Non-Payroll Processing Week
(payday week)
Mon & Wed
7am - 5pm
Tue & Thur
7am - 7pm
Fri (payday)
7am - 5pm
Sat
Unavailable
Sun
Unavailable
 
Day
OAKS Help Desk Hours of Operation
General Help Desk
DAS HCM Customer Service Unit
FIN Help Desk
Payroll
Processing Week
(non-payday week)
Mon - Thurs
6am - 7pm
7:30am - 5pm
7am - 5pm
Fri
(non-payday)
6am - 5pm
7:30am - 5pm
7am - 5pm
Sat
Unavailable
Unavailable
Unavailable
Sun
Unavailable
Unavailable
Unavailable
Non-Payroll Processing Week
(payday week)		 Mon - Thurs
6am - 7pm
7:30am - 5pm
7am - 5pm
Fri (payday)
6am - 7pm
7:30am - 5pm
7am - 5pm
Sat
Unavailable
Unavailable
Unavailable
Sun
Unavailable
Unavailable
Unavailable

 

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